Your information

Customer privacy

We collect only the information needed to process orders, arrange delivery, assess repairs and respond to customers.

Information we collect

Order details may include your name, telephone numbers, city, requested date, dummy selections, measurements and delivery information. Precise device location is optional. Repair requests may include photographs or video that you upload.

How we use it

We use this information to calculate prices, confirm orders, arrange pickup or delivery, assess repairs, provide order updates and prevent duplicate or fraudulent requests. We do not ask for mobile money PINs or card details on this website.

Cookies, analytics and advertising

The site stores your cookie preference on your device. Staff sign-in also uses a secure, necessary session cookie. If you allow anonymous analytics, we count page views and selected actions such as opening the catalogue, choosing a product, visiting payment or repair pages, and clicking WhatsApp. These analytics events do not include the contact or measurement details entered in an order.

If you choose “Allow analytics and advertising,” the Meta Pixel records visits and actions such as viewing the offer, selecting a product, starting an order, opening WhatsApp and successfully submitting an order. Meta may use cookies or similar identifiers to measure Facebook and Instagram advertising and help Bid Dummies improve its campaigns. We do not send Meta the name, phone number, measurements or delivery details entered in the order form. Advertising tracking stays off unless you allow it.

You can refuse optional tracking by choosing “Use necessary only” or allow site analytics without Meta advertising tracking. To change a saved choice, clear this site’s stored data in your browser and reload the page.

Sharing

Delivery information may be shared with the transport provider selected for an order. Advertising event data is shared with Meta only when advertising consent is given. Reviews appear publicly only after the customer gives publication consent and Bid Dummies approves them. Phone numbers remain private.

Storage and removal

Order and repair records are retained for customer service, fulfilment and business records. Anonymous analytics are used for business reporting. Customers may ask Bid Dummies on WhatsApp to correct or remove information where business and legal recordkeeping requirements allow.

Contact

For a privacy question or request, contact Bid Dummies on WhatsApp at +233 54 962 9481.